Shipping
New Zealand
All New Zealand orders are shipped from our Auckland, New Zealand warehouse via NZ Post. We have two shipping rates available:
Orders under $150NZD: Express Shipping for $6NZD
Orders over $150NZD: Free Express Shipping
Estimated Delivery Time
Urban: 1-3 Business Days
Rural: 2-5 Business Days
Delays with NZ Post are out of our control, and on occasions, your parcel may take longer than the allocated times above.
Australia
All Australian orders are shipped from our Auckland, New Zealand warehouse via DHL Express. We have two shipping rates available:
Orders under $150NZD: Express Shipping for $14.95NZD
Orders over $150NZD: Free Express Shipping
Estimated Delivery Time
DHL Express: 2-5 Business Days
Delays with DHL are out of our control, and on occasions, your parcel may take longer than the allocated times above.
United States, Canada, United Kingdom
All orders to the above nations are shipped from our Auckland, New Zealand warehouse. We have three shipping rates available:
Standard Shipping (NZ Post): $19.95NZD
Standard Shipping (NZ Post): $19.95NZD
Express Shipping (DHL): $29.95NZD
Orders over $150NZD: Free Express Shipping (DHL)
Estimated Delivery Time
Standard: 8-20 Business Days
Express: 2-5 Business Days
Delays with NZ Post and DHL are out of our control, and on occasions, your parcel may take longer than the allocated times above.
Rest of World
All orders to the rest of the world are shipped from our Auckland, New Zealand warehouse. We have three shipping rates available:
Standard Shipping (NZ Post): $19.95NZD
Standard Shipping (NZ Post): $19.95NZD
Express Shipping (DHL): $29.95NZD
Orders over $150NZD: Free Express Shipping (DHL)
Estimated Delivery Time
Standard: 8-20 Business Days
Express: 2-8 Business Days
Delays with NZ Post and DHL are out of our control, and on occasions, your parcel may take longer than the allocated times above.
Duties and Taxes
For some international customers, there is a chance that you may be charged duties or taxes by your local customs authority. Duties and taxes are the responsibility of the customer. If you need advice on duties or taxes in your country, we advise you to contact your relevant local authority on this matter.